Please note our Privacy Policy has been updated as per 25th May 2018

Our Privacy Policy

Website Cookie Policy

This website creates a number of cookies, which are referred to as first party cookies as they are specific to the host site that created them.  All the first-party cookies which are created do not store any personal or sensitive information, or anything that makes you personally identifiable to us. They are used for essential functionality such as security when processing form data or for analytics which helps us use anonymous visitor data to gain a better understanding of how people use our website.

Analytics

We use Google Analytics, which creates a number of first-party cookies, all prefixed __utm:

  • __utma contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. This cookie expires after two years.
  • __utmb used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30minutes.
  • __utmc works with __utmb to determine when to create a new session for a website visitor. This is a session cookie and expires when you exit the browser.
  • __utmz tracks how you found us and is used to calculate traffic and navigation within the website.
  • __utmv You may also sometimes find this cookie is created which relates to custom reporting segments, a feature which we occasionally use on Google Analytics

Full details of the cookies which Google Analytics uses can be found in Cookies & Google Analytics in documentation for Google's Analytics tracking code. You can also read Google's Privacy Policy for Google Analytics.

We don't share the data that Google Analytics collects, and we don't believe that our use of Google Analytics is privacy-intrusive. We use the data that is collected in the following ways:

  • to report, in aggregate, how our visitors find and use our website;
  • to understand overall visitor behaviour; and
  • to inform how we update and improve our website.

To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on.

Cookies created by external services

In addition to our first-party cookies, you may be served one or more of the following third-party cookies during your visit to our website. By using our website we'll assume that you are happy to receive all cookies on our website, but we have provided information at the top of this page on how you can set your browser to prevent cookies being created.

Third party cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third-party's domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our website, and how it is integrated and presented on our website. We do not have control over the cookies themselves. We carefully select 3rd party services to use on our website; ones that are not likely to abuse your privacy according to the terms of their privacy policies.

Google Maps

We may use Google Maps on our Contact Us page to provide detailed information on how to locate our offices.  Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify how best to travel to us. We use the Google Maps tools on the basis that Google adheres to its privacy policy and its terms of service for Google Maps

YouTube

We may use YouTube to host video content.  When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF.  In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy.

Content Marketing

There is a cookie created called hittail_ok to monitor the popularity of content on our website, in particular the blog. This cookie contains non-personally identifiable information and is deleted when you close your web browser. Every computer that accesses this website is assigned a different cookie that allows us to statistically monitor how many people are using the website. It allows us to determine the popularity of certain content in order to decide on what content to write in future blog posts. It does not allow us to track what content a specific person or device has viewed.

Flash Local Shared Object (LSO) storage

If you want to manage the contents of your Flash Local Shared Objects, please use Adobe's Website Storage Settings panel.

We rarely use Flash technology on our website, however in some limited circumstances we may use Flash as follows:

YouTube video

We may periodically use the YouTube service to host video content, and embed YouTube's player in our web pages to allow you to watch the video without leaving our website.  YouTube's embedded player currently creates and updates two Flash LSO objects from s.ytimg.com. The LSOs are soundData (which appears to store volume setting preferences) and videostats (which appears to store performance-related information).  We have no direct control over YouTube's use of the data stored in this object. For more information, please read YouTube's privacy policy.

Other cookies

From time to time we may use additional external services on our website which may create cookies on your device. As we add new services or make changes that use cookies, we will update this cookie policy with the details. 

If you have any concerns about the cookies we create or the way we aim to attain consent from you, please contact our Data Protection Officer.

Whether you are an international firm or located on the Isle of Man we will be able to assist you.
Mark Schofield, Director
Flexibility is key. We put your requirements first, then deliver outstanding service in everything we do
Kerry Jones, Senior Manager
In all my years of working with Optimus, they have always conducted themselves in a highly professional and timely manner whilst providing an excellent service to their clients
Industry Professional, Director
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